Order & Returns Policy – Ayedus
At Ayedus, we want your shopping experience to be smooth and hassle-free. Please read our order and returns policy before making a purchase.
Orders
- Processing Time: Orders are processed within 1–2 business days after payment is confirmed.
- Order Confirmation: Once your order is placed, you will receive an email/SMS confirmation.
- Order Tracking: A tracking number will be provided once your package is shipped.
- Cancellations: Orders can be cancelled within 12 hours of purchase. After this time, we may have already started processing your order.
Returns & Exchanges
We want you to love your Ayedus T-shirts! If something isn’t right, here’s how we handle returns:
- Eligibility: Items must be returned within [X] days of delivery.
- Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
- Non-Returnable Items:
- Customized or personalized T-shirts
- Sale or clearance items (unless faulty)
- Exchanges: If you ordered the wrong size, you can exchange it (subject to availability).
- Faulty or Wrong Item: If you receive a defective or incorrect product, we will replace it at no extra cost.
Refunds
- Refunds are processed once the returned item passes inspection.
- Refunds will be issued to your original payment method.
- Shipping charges are non-refundable, unless the return is due to an error on our part.
How to Return an Item
- Contact us at [your email/phone] with your order number and reason for return.
- We will provide instructions for returning your item.
- Ship the item back to us within the return period.
